The Mater Hospital is committed to excellence in providing the highest quality of healthcare and services to our customers. We understand what timeliness and efficiency of service delivery means to our customers and believe that there is always room for improvement in the never-ending search for quality. To deliver this promise, we have established and implemented a quality management system in line with ISO 9001:2008. We shall strive to ensure that all our employees fulfill this promise to you, and shall subject this policy to regular reviews for its suitability.