A) What are the visiting Hours at Mater Hospital?

Monday to Sunday

Morning Hours: 11:30AM -1:30PM

Evening Hours: 4:30PM – 7:30PM

N.B. Children less than 10 Years not allowed in the wards

B) What is the outpatient process at the hospital?

All patients coming to be treated need to report to counter 1 at the casualty.

C) Is there a deposit required by Mater hospital for a patient during admission?

D) How can I find out what ward my patient is in?

Kindly enquire at the main reception.

G) What insurance companies does Mater Hospital partner with?

 H) Is NHIF Card accepted in Mater?

YES it is and the rate is 1800/= per day given upon issuing relevant documents

I) How long does your discharge process take?

The discharge process starts when the doctors issue a discharge summary and it takes 2 hours.

The process takes place between 9AM and 3PM everyday.

J) Can one purchase drugs from the pharmacy with an external prescription?         

YES

K) What are the hours of operation of mater’s pilot lines?

   They are manned 24 hours daily

AAR

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